User Agreement

Release Date: August 10, 2022

Effective Date: August 10, 2022

Header and Preamble

Thank you for registering and using the Translation App (referred to collectively as the "App"). This User Agreement ("Agreement") is a legal agreement between you (referred to as "User" or "You") and Beijing LLVision Technology Co., Ltd. and its affiliates (referred to as "LLVision" or "We") regarding your downloading, installation, registration, and use of LLVision's products and services (including but not limited to the Translation App) account. This Agreement contains terms that may significantly affect your rights and LLVision has highlighted them in bold font to draw your attention. Please ensure that you have carefully read, fully understood, and unreservedly accepted all the terms of this Agreement before using LLVision's products and services (if you are under 16 years old or if you are over 16 but under 18 and cannot rely on your own labor income as the main source of income, please read this Agreement with the accompaniment of a guardian). By accepting all the terms of this Agreement, you should complete the entire registration process as prompted on the page and check the "I have read and agree to the User Agreement and Privacy Policy" button. Otherwise, if you do not accept all the terms of this Agreement, you should terminate the use and exit the registration process. If you do not agree with any of the terms of this Agreement while reading this Agreement or using LLVision's products and services, please immediately stop using LLVision's products or services. If you have any questions, complaints, suggestions, or opinions regarding this Agreement, you are welcome to communicate and provide feedback to us through the contact information attached to this Agreement. We are more than willing to answer your questions.

  1. Scope of the Agreement

    1.1 Pursuant to the provisions of this Agreement and its periodically published operating rules, LLVision provides you with Internet and mobile Internet-based products and services (including but not limited to various forms such as clients, mini-programs, online videos, comments, posts, bullet screens, images, software, technical codes, and new service forms that may emerge in future technological developments) including (but not limited to) online media, Internet value-added, interactive entertainment, e-commerce, smart hardware, and advertising ("LLVision's Products and Services").

    1.2 Given the characteristics of frequent iteration and updates in the Internet product and service industry, in order to comprehensively define the rights and obligations between you and LLVision, the content of this Agreement also includes the "Privacy Policy" as well as all the various rules, announcements, or notices that LLVision has already published or may publish in the future. When you use a specific product or service of LLVision, there may be separate agreements or relevant service rules. The aforementioned rules, announcements, notices, and agreements, once published, become an integral part of this Agreement, and you should fully understand and accept them as well. If you do not agree to the provisions of this Agreement, you should immediately stop registering, activating, and using LLVision's products and services.

    1.3 LLVision has the right to revise this Agreement and/or various rules (including but not limited to formulating new rules or modifying existing provisions) in accordance with laws, regulations, and operational needs. The revised agreement and/or rules will be announced online, and the revised agreement and/or rules will replace the original agreement and/or rules and officially take effect after the legally stipulated period expires, LLVision has the right to revise this Agreement and/or various rules (including but not limited to formulating new rules or modifying existing provisions) in accordance with laws, regulations, and operational needs. If you continue to use LLVision's products and services after the aforementioned revisions, it will be deemed that you have read, understood, agreed to, and accepted the revised agreement and rules. If you do not agree to the revised agreement and rules, you should immediately stop using LLVision's products and services.

    1.4 Except as expressly provided in this Agreement, for individual products and services developed or released by LLVision (referred to as "Individual Products and Services"), LLVision has the right to regulate them through separate product and service agreements ("Individual Product Agreements"). Users must understand and confirm these individual product agreements when using the relevant individual products and services. If there is a conflict between the individual product agreement and this Agreement, the individual product agreement shall prevail. If you choose to use individual products and services, it will be deemed that you have accepted the relevant individual product agreement.

    1.5 The terms "User" or "You" in this Agreement refer to individuals or organizations that obtain the right to use LLVision's products and services.

  2. Product and Service Description and Disclaimer

    2.1 For the Translation App, LLVision will provide users with real-time voice-to-text translation services. The specific features and service contents will be provided by us based on actual circumstances and the user's selected payment options. The relevant features and service contents should be based on the real-time presentation in LLVision's products and services.

    2.2 Some services provided by LLVision for the Translation App may be paid services, and users need to pay a certain fee to use these services. We will provide clear payment prompts before you use the paid services. Only after the user makes the payment as prompted can they use the corresponding paid services. Users understand and agree that payment indicates their willingness to pay the consideration to purchase the corresponding services. Due to the specific nature of the Translation App service, except as otherwise stipulated in this Agreement, we will not provide refunds after payment is made. Please make your choices based on your actual needs.

    2.3 LLVision only provides relevant services under this Agreement to its users. Users are responsible for the devices (such as personal computers, mobile phones, and other devices related to accessing the Internet or mobile networks) and the expenses required (such as telephone and internet fees for accessing the Internet, and mobile phone fees for using mobile networks).

    2.4 Users understand and agree that while accepting LLVision's products and services, LLVision is allowed, based on compliance with laws and regulations, to independently or through third-party advertisers, display advertisements, promotional or publicity information (including commercial and non-commercial information) to users. If you are not interested in the recommended advertisements or information, you can use the relevant technical options provided by LLVision to control the system to display or not display/reduce the display of related types of advertisements or information.

    2.5 LLVision's products and services involve Internet and mobile communication services, which may be affected by various unstable factors at different stages. Therefore, there may be reasons beyond our control, such as force majeure, computer viruses or hacking attacks, system instability, user location, user shutdown, GSM network, internet, communication lines, and other unpredictable factors. Given the aforementioned reasons and the nature of Internet products and services, users fully understand, acknowledge, and accept that LLVision has the right to change, interrupt, or terminate part or all of the services (including paid services) without prior notice. LLVision does not guarantee uninterrupted service and does not guarantee the timeliness, security, or accuracy of the service. LLVision is not liable for any losses incurred by users as a result.

    2.6 LLVision's products and services do not contain any malicious code intended to destroy users' mobile devices or computer data or obtain users' private information. LLVision's products and services have undergone detailed testing but cannot guarantee complete compatibility with all software and hardware systems, nor can it guarantee that the software is completely error-free. If there are compatibility issues or software errors, users can contact us through the contact information provided in this Agreement.

    2.7 LLVision needs to periodically or irregularly inspect or maintain the platform or related equipment that provides products and services. If the products and services (including paid services) are interrupted for a reasonable period of time due to such circumstances, LLVision shall not be liable for any responsibility. LLVision reserves the right to suspend all or part of the services for maintenance, upgrades, or other purposes without prior notice.

    2.8 Users fully understand, agree, and accept that they assume all risks associated with using LLVision's products and services. Users understand, agree, and accept that the information, products, and services obtained through downloading or linking through LLVision's products and services are automatically indexed by LLVision's products and services. The related content does not represent any views or positions of LLVision. LLVision is not responsible for its legality and does not assume any legal liability. Users should assume the risks themselves.

    2.9 The user is fully aware, agrees, and accepts that LLVision is constantly changing and improving its services. LLVision may add or remove features, as well as temporarily or permanently suspend or terminate certain services. The user fully understands, agrees, and accepts that LLVision has the right to exercise the aforementioned rights without any liability to the user or any third party.

    2.10 To the extent permitted by applicable laws, LLVision shall not be liable for any damages and risks arising from the use or inability to use the products and services provided by LLVision, including but not limited to direct or indirect personal damages, loss of business profits, trade disruptions, loss of business information, or any other economic losses. LLVision has the right to temporarily or permanently modify or terminate the products and services (or any part thereof) at any time, regardless of whether LLVision notifies the user, and LLVision shall not be liable to the user or any third party for any such modifications or terminations.

  3. User Accounts and Passwords

    3.1 Users are required to register an account in order to start using LLVision's products and services. Please be aware, agree, and accept that we may require you to provide true identity information in accordance with the relevant laws and regulations of the country for real-name registration and login before using our services.

    3.2 The mobile phone number serves as a legitimate credential for user account registration. Users are responsible for ensuring the security of their account and password. Users shall be fully responsible for any loss or damage caused by activities carried out using their account. LLVision shall not be liable for any loss or damage resulting from the unauthorized use of the account due to hacking or user negligence. If you discover any unauthorized use of your user account or security vulnerabilities, please contact LLVision immediately.

    3.3 In case of loss of user account, forgotten password, or ownership disputes arising from shared usage, users should follow LLVision's appeal process to retrieve the account. Users can apply to retrieve the account by providing the original registration information to LLVision and using the "Forgot Password" function in the "Settings" - "Account Security" - "Password" section of the Translate app. The user fully understands, agrees, and accepts that LLVision's account recovery mechanism is solely responsible for verifying whether the information provided by the applicant matches the system's recorded data and cannot determine the true user of the account. LLVision shall not be liable for any losses incurred by the user due to impersonation by others. Users acknowledge that the responsibility for account and password management lies with them, and LLVision does not guarantee that users can recover their accounts through the appeal process if they lose their passwords. LLVision shall not be liable for any losses resulting from the theft of a user's password by others.

    3.4 LLVision advises users to recharge or make payments for their accounts using their own name. If a user uses someone else's name to recharge or make payments, or delegates a third party to recharge or make payments, such actions will be considered as the user's own actions. If the recharge or payment fails or is subsequently revoked due to such actions by a third party, the user acknowledges, agrees, and accepts that these actions will be deemed as the user's genuine expression of intent and actions performed by the user, and the user shall bear all legal consequences resulting from it.

    3.5 The user fully understands, agrees, and accepts that LLVision, at its sole discretion and for any reason, including but not limited to prolonged inactivity or violation of the terms and spirit of this agreement, may terminate the user's password, account, or access to related products and services (or any part thereof) without notice. The user fully understands, agrees, and accepts that LLVision may immediately close or delete such user accounts, along with all related information and files, or prohibit the continued use of the aforementioned files, products, and services. The user fully understands, agrees, and accepts that LLVision shall not be liable to the user or any third party for any consequences arising from the interruption, termination, closure, or deletion of products and services during use or the closure or deletion of user accounts and related information and files.

    3.6 The user fully understands, agrees, and accepts that ownership of the user account (i.e., the account registered with the user's mobile phone number) belongs to LLVision. The user only has the right to use the account and the virtual products and services provided by LLVision under the account. The ownership of the account and the aforementioned virtual products and services belongs to LLVision (except as otherwise provided by laws and regulations). The user account and password are for the exclusive use of the initial registrant of the account, and the user shall not transfer, lend, or authorize the account or password to any third party for operation and use, whether for consideration or free of charge. Otherwise, the user shall bear any losses incurred as a result. If LLVision discovers or has reasonable grounds to believe that a user has violated the provisions of this clause, LLVision has the right to suspend or terminate the provision of services to the account and cancel the account. If a user causes harm to others due to a violation of the provisions of this clause, the user shall be jointly liable with the actual user of the account, and LLVision reserves the right to pursue the user's breach of contract.

  4. Registration Information and Privacy Protection

    4.1 When registering or using LLVision's products and services, users may be required to provide necessary information for registration and account usage. Users are required to provide accurate and up-to-date personal information in a timely manner and keep their registration information complete and accurate. All original information entered by users will be treated as user registration information. LLVision shall not be liable for any problems or consequences arising from false user registration information.

    4.2 LLVision does not publicly disclose or provide individual user registration information to third parties unless:

    • User's explicit authorization is obtained in advance.

    • The disclosure of user's personal information is necessary to provide the requested products and services.

    • It is required by relevant laws and regulations.

    • It is required by competent government authorities.

    • It is necessary to protect the legitimate rights and interests of LLVision.

    4.3 Respecting user privacy and protecting personal information is our consistent attitude. We will take reasonable measures to protect user's personal information and privacy. In addition to this agreement, please carefully and completely read our "Privacy Policy," which is specifically formulated, published, and periodically updated for LLVision's services and products. The "Privacy Policy" is an integral part of this agreement and cannot be separated from it.

  5. User Rights and Responsibilities

    5.1 Individuals or organizations meeting one of the following conditions are eligible to apply as users of LLVision's products and services and use the products and services under this agreement:

    5.1.1 Individuals who have reached the age of 18 or are over 16 years of age and can use their labor income as their main source of income, and have civil capacity and civil conduct capacity;

    5.1.2 Individuals under the age of 18, but with written consent from their guardians (including but not limited to parents);

    5.1.3 Legally established and existing companies, corporate entities, institutions, social organizations, and other organizations in accordance with Chinese laws and regulations.

    5.2 Minors and their guardians agree that any registration, login, download, purchase, browsing, or use of LLVision's products and services will be deemed as the actions of an adult with full capacity for civil conduct or actions conducted with the permission and protection of the guardian. Minors shall be responsible for the aforementioned actions and their consequences. For individuals without civil capacity, individuals with limited civil capacity, or organizations without business or specific operational qualifications who improperly register as users of LLVision's products and services, the agreement between them and LLVision shall be invalid from the beginning, and LLVision has the right to immediately cancel their user account upon discovery.

    5.3 Users have the right to use LLVision's products and services in accordance with the procedures and requirements specified by LLVision. If users have any objections to these products and services, they can contact LLVision for timely resolution.

    5.4 When using LLVision's products and services, users must comply with the relevant laws and regulations of the People's Republic of China. Users fully understand, agree, and accept that they shall not use LLVision's products and services for any illegal or improper activities, including but not limited to the following behaviors:

    5.4.1 Users shall not create, copy, publish, transmit, or otherwise distribute information that contains any of the following content using LLVision's products and services:

    • Contrary to the basic principles established by the constitution.

    • Endangering national security, leaking state secrets, subverting state power, or undermining national unity.

    • Harming the honor and interests of the country.

    • Inciting ethnic hatred, discrimination, or undermining ethnic unity.

    • Disrupting the state's religious policies or promoting cults and feudal superstitions.

    • Spreading rumors, disrupting social order, or undermining social stability.

    • Spreading obscene, pornographic, gambling, violent, murderous, terrorist, or inciting criminal activities.

    • Insulting or defaming others, or infringing upon the legitimate rights and interests of others.

    • Inciting illegal gatherings, associations, processions, demonstrations, or disturbances of social order.

    • Engaging in activities in the name of illegal civil organizations.

    • Harming social ethics, damaging the fine cultural traditions of the nation, containing false, harmful, coercive, infringing upon the privacy of others, harassing, infringing upon, slandering, vulgar, obscene, or other morally offensive content.

    • Other content restricted or prohibited by Chinese laws, regulations, rules, and any legally binding norms.

    5.4.2 Users shall not engage in the following activities through or by using LLVision's products and services:

    • Unauthorized access to mobile devices and computer information networks, or use of resources on mobile devices and computer information networks.

    • Unauthorized deletion, modification, interference, or other actions affecting the normal operation of mobile device and computer information systems.

    • Unauthorized deletion, modification, or addition to data and applications stored, processed, or transmitted in mobile device and computer information networks.

    • Damaging the normal operation of mobile device and computer information networks, intentionally creating or spreading destructive programs such as computer viruses.

    • Unauthorized actions, including but not limited to the use, rental, lending, copying, modification, linking, reproduction, publication, establishment of mirror sites, unauthorized development of derivative products, works, services, plugins, add-ons, compatibility, interconnection, and others related to LLVision products and services.

    • Deleting or altering copyright information and content related to LLVision products and services, as well as other products and services.

    • Intentionally evading or sabotaging any technical measures implemented to protect the copyrights of LLVision products and services, as well as other products and services.

    • Misleading or deceiving others through the use of LLVision products and services.

    • Conducting vulnerability mining activities related to LLVision products and services.

    • Using LLVision products and services in any illegal manner, for any illegal purposes, or in any way inconsistent with this agreement.

    • Registering an account or submitting registration information such as profile pictures and personal profiles with false information or information containing illegal and harmful content.

    • Assisting others in using crawlers, spiders, or other methods to scrape content from LLVision products and services, as well as other products and services.

    • Engaging in reverse engineering, reverse compilation, or reverse assembly of LLVision products and services, as well as other products and services, or attempting to discover the source code of LLVision products and services, as well as other products and services, or modifying any resources compiled within program files through any means; and any other acts that violate national laws, regulations, policies, and jeopardize the security of computer information networks.

      5.5 Users are legally responsible for their actions while using LLVision Technology's products and services. Legal responsibilities may include, but are not limited to, compensating those who have been harmed by the user's actions. If LLVision Technology incurs any legal liabilities as a result of the user's actions, the user must provide LLVision Technology with equivalent compensation.

      5.6 If the user violates the provisions of this agreement, resulting in any third-party claims, demands, or losses, including but not limited to administrative penalties imposed on LLVision Technology by government authorities or third-party claims through litigation or other means, the user shall compensate LLVision Technology for any fines, damages, litigation costs, attorney fees, and other related expenses paid by LLVision Technology. The user agrees to indemnify LLVision Technology (and its partner companies) and keep them harmless from any damages. 5.7 LLVision Technology reserves the right to take measures, including but not limited to deleting user-posted content, suspending usage permissions, terminating services, restricting usage, revoking LLVision Technology user accounts, and pursuing legal responsibilities, based on the nature of the user's actions. LLVision Technology has the right to revoke user accounts for maliciously registering LLVision Technology products and services or engaging in illegal activities, harassment, deception, or other behaviors that violate this agreement. Additionally, LLVision Technology may assist in investigations as required by judicial authorities.

  6. Intellectual Property

    6.1 LLVision Technology or other rights holders legally own the intellectual property rights, including but not limited to copyrights, trademarks, patents, or other proprietary rights, in any related software, programs, content, works, images, files, materials, website structures, website layouts, web designs, and other resources provided by LLVision Technology. These materials are protected by relevant laws. Without explicit authorization from LLVision Technology or other rights holders, users may not modify, rent, lease, sell, distribute, or create derivative works from the materials and resources used on the website, nor produce any items based on the mentioned materials and resources.

    6.2 LLVision Technology grants users a non-transferable and non-exclusive right to use the target code of LLVision Technology's products and services (referred to as "software") on a single computer. However, users may not, and may not allow any third party to, copy, modify, create derivative works, reverse engineer, reverse assemble, attempt to decipher the source code, sell, transfer, or sublicense the software, or modify the software in any way.

    6.3 All other rights not expressly granted in this agreement remain with LLVision Technology. Users must obtain written consent from LLVision Technology to use the App and other products and services provided by LLVision Technology for sales or other commercial purposes.

    6.4 When using LLVision Technology's products and services, the intellectual property rights to original information, including but not limited to text, images, videos, software, and performances, published or uploaded by users through LLVision Technology's products and services, belong to the users or other rights holders (or as otherwise agreed between third-party content providers and users). However, based on the operational needs of LLVision Technology's products and services, users acknowledge that their publication and uploading actions regarding such information are considered as granting LLVision Technology the right to use, copy, distribute, and other related rights to the intellectual property.

    6.5 Complaints or reports regarding content: If users inadvertently suffer from infringements of their legitimate rights and interests while using LLVision Technology's products and services, they have the right to notify us and take necessary measures for disposal. If users discover any violations of laws, regulations, or this agreement's relevant rules while using LLVision Technology's products and services, they have the right to report them to us, and we will take necessary measures (such as deletion, blocking, disconnecting links, or restricting functionality) for disposal.

    6.6 Authorization for content protection: Within the scope permitted by laws and regulations, users agree to authorize us to take any necessary legal actions (including but not limited to complaints and litigation) regarding any infringement of their legitimate rights and interests (including but not limited to unauthorized copying, use, editing, or plagiarism).

  7. Breach of Agreement

    7.1 If we discover, receive reports, or receive complaints from others about your violation of this agreement, relevant laws, regulations, or national provisions, we have the right to take measures such as warnings, freezing, termination/suspension/restriction of account usage functions, termination of this agreement, or claims for damages.

    7.2 If your actions cause us any losses (including but not limited to direct losses, reputational losses, fines imposed on third parties, claims, etc.), we have the right to fully recover the losses from you. If you have any property or virtual rights (such as deposits, virtual currency, or coupons) in LLVision Technology's products or services, we have the right to freeze them.

    7.3 After the termination of this agreement, LLVision Technology has no obligation to disclose any information in your account to you or any third party designated by you, except as required by law. After the termination of this agreement, LLVision Technology still retains the following rights: to continue storing various types of information retained by you on LLVision Technology according to legal requirements and to hold you liable for any past breaches of this agreement.

  8. Miscellaneous

    8.1 Neither party shall be held responsible for the impossibility, unnecessary nature, or meaninglessness of performing this agreement due to force majeure or other unexpected events. Force majeure refers to objective circumstances that are unforeseeable, unavoidable, and insurmountable, including but not limited to war, typhoons, floods, fires, lightning strikes or earthquakes, strikes, riots, statutory diseases, hacker attacks, network viruses, technical controls by telecommunications authorities, government actions, or any other natural or man-made disasters.

    8.2 The validity, performance, and all matters relating to the effectiveness of this agreement and its revisions shall be governed by the laws of the People's Republic of China. Any disputes or controversies arising from this agreement between the user and LLVision shall be resolved through friendly negotiation. If negotiation fails, the user hereby agrees to submit the dispute or controversy to the competent people's court in the jurisdiction where LLVision is located for litigation.

    8.3 After users correctly submit the required information for the registration process and confirm this agreement, this agreement will be established and become effective between LLVision Technology and the user.

    8.4 Upon the correct submission of the required information for the registration process by the user and the confirmation of this agreement, this agreement shall be established and take effect between LLVision and the user.

    8.5 Agreement Duration: From the user's acceptance of this agreement or the use of LLVision's products and services until the user cancels the LLVision's product and service account.

    8.6 The ultimate interpretation right of this agreement belongs to LLVision.

    8.7 If you have any questions about this agreement or wish to obtain any information related to the products and services provided by LLVision, you can contact us through LLVision's after-sales email (service@llvision.com) or LLVision's customer service hotline (400-052-5102).